Sitemap cannot regenerate

#1102407
  • Sitemap cannot regenerate / Missing “Rebuild Sitemap” option

    Message (내용):

    Hello Rank Math Support Team,

    I am having an issue with the sitemap on my website. The sitemap does not regenerate properly, and I cannot find the “Rebuild Sitemap” button in Rank Math → Status & Tools.

    Here are the details:

    WordPress Version: [WordPress 6.8.2]

    Rank Math Version: [Install Version 1.0.252.1]

    Sitemap URL: https://lesbianfilmreview.blog/sitemap_index.xml

    Problem Description:

    The sitemap shows an “internal error” when I check it.

    In the Status & Tools → Data Management screen, there is no option to rebuild or reset the sitemap.

    When I click “Remove Rank Math Transients,” it shows “No Rank Math transients found.”

    Steps I Have Already Tried:

    Cleared Rank Math Transients, Analytics Cache, and Index.

    Confirmed that the Sitemap module is enabled.

    Disabled other SEO plugins to rule out conflicts.

    Cleared server and browser cache.

    Unfortunately, the problem still remains. Could you please check and let me know how to fix this?

    Thank you in advance for your help.

    Best regards,
    [nsy ]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with the sitemap on your website. It sounds like you’ve already taken several important steps to troubleshoot the problem, which is great.

    Since you mentioned that the sitemap shows an "internal error," this could be related to server settings or conflicts that might not be immediately visible. Here are a few additional steps you can try:

    1. Flush Permalinks: Go to Settings → Permalinks in your WordPress dashboard and click the "Save Changes" button without making any changes. This can often resolve issues with sitemap generation.

    2. Check for Plugin Conflicts: Although you’ve disabled other SEO plugins, ensure that there are no other plugins that might interfere with Rank Math. You can use the Health Check plugin to help identify any conflicts.

    3. Server Configuration: If you’re using Nginx or Apache, ensure that the necessary rewrite rules are correctly set up in your server configuration. You can refer to our documentation for Nginx or Apache for guidance.

    4. Check Error Logs: Look at your server’s error logs to see if there are any specific errors related to the sitemap generation that could provide more insight into the issue.

    If these steps do not resolve the issue, we recommend replying to this ticket so a human agent from the Rank Math Support team can take over and assist you further. Please include any relevant error messages or logs you find, as well as your site URL if it hasn’t been mentioned already.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    Please follow the steps below for initial troubleshooting:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/

    If the issue persists then try disabling the transient cache for the sitemap. This will make sure that your XML sitemap always reflects the latest changes on your site. Kindly add this code snippet to your site:

    
    /** 
     * Filter if XML sitemap transient cache is enabled.
     *
     * @param boolean $unsigned Enable cache or not, defaults to true
     */
    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    If you’re not sure how to add this code, you can follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/.

    After you add the code, please clear any cache on your site or server and check your XML sitemap again. If you’re still facing issues with the sitemap, please let us know – we are happy to investigate further.

Viewing 2 replies - 1 through 2 (of 2 total)

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