Sitemap can be read, but has errors

#907961
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    5 months, 3 weeks ago

    Hello, we’re sorry to hear that you’re facing issues with your sitemap. The error message "Sitemap can be read, but has errors" typically indicates that there are problems with the format or content of your sitemap. Here are some steps you can take to resolve this issue:

    1. Check the Sitemap Header: Ensure that your sitemap file is using the correct header. It should look like this:

      Make sure the namespace in the header ends with 0.9.

    2. Validate Your Sitemap: Use a sitemap validation tool to check for errors. You can use the Validate XML Sitemap tool. Enter your sitemap URL and click VALIDATE SITEMAP to see if any issues are detected.
      An example displaying how to validate a sitemap

    3. Check for Unsupported File Format: If you see an unsupported file format error, ensure that you are using the correct quotation marks for XML attributes (straight single or double quotes only).

    4. Check Status Code: Use the httpstatus tool to check your sitemap’s status code. It should return a status code of 200.
      status code

    5. Clear Cache: If you’ve made changes, make sure to clear your website cache and try submitting your sitemap in Google Search Console again.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!

    Rakibuzzaman Siam

    5 months, 3 weeks ago

    Hello,

    We checked your sitemap and we can see it is working properly without any issues.

    In this case, please try to follow the steps below and see if that works for you:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    4 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemap can be read, but has errors’ is closed to new replies.