Hello,
Thanks for contacting us and we regret the inconvenience caused.
Could you please share your sitemaps URL in the sensitive data section of this ticket so that we can further investigate the issue? You can access the sensitive data section by editing your first post on this ticket.
In the meantime, please follow the steps mentioned in this article and see if that fixes the issue: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Looking forward to helping you.
Thanks.
Hello,
Thanks for getting back.
I checked the URL you shared and it seems valid from my end, here is a screenshot: https://i.rankmath.com/eLMzjN
Please ensure that the sitemap you have submitted is the main sitemap file which is /sitemap_index.xml. If you have submitted any other on your GSC, please remove all and only resubmit only the main one.
Before resubmitting your sitemap, please exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, refresh your sitemap by flushing the Sitemap cache as shown in this video screencast: https://i.rankmath.com/pipRDp
That should fix the issue. Please let me know if that does not. We are here to assist.
Hi,
Since I see the code for not caching the sitemap differs depending on the plugin. I do not see instructions for SG Optimizer in your explanation. Can you send me which code to add and where?
Thanks,
Petar
Hello,
Thank you for keeping in touch with us.
Please follow these instructions on how to exclude the sitemap URLs from being cached:
https://www.siteground.com/tutorials/wordpress/sg-optimizer/supercacher/#Exclude_URLs
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
