I’ve found that the sitemap seems to be configured incorrectly. Here is the sitemap:
https://www.collectionsgiftsandmore.com/pa_cb5feb1b7314637725a2e7-sitemap.xml
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I checked the URL you shared and it seems valid from my end, here is a screenshot: https://i.rankmath.com/yUG5OE
Please ensure that the sitemap you have submitted is the main sitemap file which is /sitemap_index.xml. If you have submitted any other on your GSC, please remove all and only resubmit only the main one.
I also noted that your sitemap is being cached, here is a screenshot: https://i.rankmath.com/l1MTmY
Before resubmitting your sitemap, please exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, refresh your sitemap by flushing the Sitemap cache as shown in this video screencast: https://i.rankmath.com/pipRDp
That should fix the issue. Please let me know if that does not. We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
