Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
For sitemap, can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
For hiding text, you can use this filter.
Add the filter code in the functions.php file of the theme.
https://rankmath.com/kb/filters-hooks-api-developer/#disable-review-display
Alternatively, you can remove the displayed review by using custom CSS:
#rank-math-rich-snippet-wrapper {display: none;}
I hope that helps. Looking forward to helping you.
That should fix the issue. Please let me know if that does not. We are here to assist.
Hi!
Number two is fixed. thanks!
With regards of the Sitemap, clearing sitemap cache did not helped. Also, caching is disabled at the moment, so it doesn’t seem to be it either.
Is there anything else we can try?
Thanks for your fast response!
Hello,
I tried logging in to your site but the credentials seem to be incorrect.
Please provide correct login details for us to resolve the issue.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for keeping in touch with us.
I checked your Rank Math versions and it is still not in the latest versions. Can you please update them and clear your cache? See if it fixes the issue.
We are looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
