Sitemap and WPML issue

#16956
  • Resolved Planu

    5 years, 2 months ago

    Rank Math free

    Hi,

    I have WPML installed with each language on a separate domain.
    example.com
    example.pl

    each domain has paths in a different language:

    example.com/en-category/en-product
    example.pl/pl-category/pl-product

    Now when I open my RankMath sitemap I see the following records:

    example.pl/pl-category/pl-product (which is OK)
    example.pl/en-category/en-product (which does not exist and return 404)

    Can you please fix it anytime soon?
    Regards
    Bogusz

Viewing 2 replies - 1 through 2 (of 2 total)
  • Planu

    5 years, 2 months ago

    Rank Math free

    4 days have passed without a single word from your support. Let me quote your main page:

    “You won’t be left high and dry when you use Rank Math. We offer the fastest turn-around time for support queries and fix bugs faster than you can find them.”

    Are you guys serious?

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any massive delay in response.
    ​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemap and WPML issue’ is closed to new replies.