Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server.
That should fix the issue. Please let us know if that does not. We are here to assist.
Thank you for your fast response ANKIT …
I followed the 2 steps described in the video however the 2 missing URLs did NOT got included in the SITEMAP. Don´t know what’s the reason.
All the best,
Mariano
Hello,
Thanks for your reply.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi PRABHAT,
Thank you but I’m unable to provide access to hosting account …
What I see is AHREFS shows the 2 URLs missing from SITEMAP as “NO INDEXABLE” even if both are on “DO INDEX” in Rank Math.
All the best,
Mariano
Hello,
Thanks for your reply and we respect your decision to not share the admin area access.
Please follow the below steps and see if that fixes the issue:
1. Clear your website’s cache.
2. Ensure that you’ve not added the post IDs in the Exclude list from your WordPress admin area > Rank Math > Sitemap Settings > General > Exclude Posts. https://i.rankmath.com/05H8Xx
3. Test for a potential plugin-theme conflict and see if there are any plugins/theme causing the issue. You can test this by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Please let us know how that goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow-up.
I’ve checked the URLs you have shared, and indeed they are already set to index. They are also already showing on Google’s search results page.
If they are not getting included in the sitemap, please check this link for the most common reasons:
https://rankmath.com/kb/url-not-in-sitemap/
Once they are already showing in the sitemap, you can rerun the test from Ahrefs and check if the issue still persists.
I hope that helps.
Thank you.
Thank you friend, issue solved.
Thanks for such great support TEAM.
All the best,
Mariano
Hello,
We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
