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Hi,
I’m getting 403 error for the page-sitemap.xml. Rest of the post & web stories sitemaps are without any errors. How to rectify this problem?
Website: famoustarz
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Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We have checked your sitemap and we can confirm that it is working correctly. We can access your sitemap without any errors and we can see all the URLs that you have included in it. You can see a screenshot of your sitemap here:
Please try following the steps below to see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/Once done, clear your website cache and resubmit the
/sitemap_index.xmlin the Search Console.Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Thank you for your patience.
Upon checking your sitemaps, the Google bots indeed get a 403 error on your sitemaps. You can also use this tool to verify that: https://httpstatus.io/
By default, Cloudflare is set to bypass known bots like Googlebot, but sometime this might not be the case – Cloudflare may be restricting Googlebot access intermittently. To fix this try finding which Cloudflare service is blocking Googlebot.
In this case, visit your Cloudflare Dashboard > Security > Events and filter events using Googlebot’s user agent (or part of it), IP addresses, etc. Once you find events where Googlebot is being blocked you can modify the relevant settings to prevent this from happening.
If the issue still persists, please check with your web host if the ModSecurity (
ModSec) feature is enabled on your server as it is possible that it is blocking bots to crawl your sitemaps.Regarding the non-WWW version, if those URLs were already indexed and showing on the search results, then you may need to give Google some time to recrawl the URLs and update the version on the search results page.
Let us know how this goes.
Hi,
I just checked the sitemap and page sitemap on https//:https.io/ and got no error. I’m attaching screenshot for your reference. Also I’m not using cloudflare for this website. Previously I was using cloudflare. After I shifted to Ezoic I removed the cloudflare integration. Currently, I’m not using Ezoic or clouldflare.
Hello,
Thank you for getting back to us.
We just checked again and it looks like your sitemap is throwing a 404 error. See the screenshot:
To resolve this, you should flush and regenerate your sitemap. Follow these steps:
- Reset your WordPress permalinks by going to WordPress Dashboard > Settings > Permalinks and clicking Save Changes without making any changes.
- Regenerate your sitemap by going to Rank Math > Sitemap Settings and changing the Link per Sitemap to 201 or anything else and then click Save Changes. You can change it later, this is just to regenerate your sitemap. You can follow this screencast: https://i.rankmath.com/pipRDp
- Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Learn more about this error and more ways to rectify it here: https://rankmath.com/kb/sitemap-404-error/
If none of these steps resolve the issue, please let us know and provide us with your WordPress login details and FTP access in the Sensitive Data section so we can take a closer look.
We hope this helps. Please let us know if you have any questions or concerns.
Thank you for choosing Rank Math!
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