We were unable to read your Sitemap. It may contain an entry we are unable... - Support

Resolved Ben Orange
3 years, 6 months ago

Rank Math pro

Hi, I added my sitemap to searh console after changing from Smartcrawl to rankmath.

After adding the sitemap, it shows that it has been processed successfully and after few hours, it shows

We were unable to read your Sitemap. It may contain an entry we are unable to recognize. Please validate your Sitemap before resubmitting.
Examples
Line 1

I have cleared cache and even make sure my cache plugin is not caching it but it just doesn’t fix the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

Jeremy
3 years, 6 months ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

Can you please share your website URL with us so we can further check it on our end?

Looking forward to helping you on this one.

Ben Orange
3 years, 6 months ago

Rank Math pro

Here is my website link http://www.glamcityz.com

Reinelle
3 years, 5 months ago

Hello,

I’ve checked your sitemap, but it is already validating fine. You can also use this tool for checking:
https://www.xml-sitemaps.com/validate-xml-sitemap.html

In this case, please follow these steps (if not yet):

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

Then remove all your submitted sitemaps and resubmit your main sitemap index only:
https://rankmath.com/kb/submit-sitemap-to-google/

Let us know how this goes.

Thank you.

Ben Orange
3 years, 5 months ago

Rank Math pro

I have done everything as suggested here but it’s still not working…

Anas
3 years, 5 months ago

Rank Math business

Hello,

I have replied to your other similar ticket.

Please refer to that ticket.

Thank you.

RankBot
3 years, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘We were unable to read your Sitemap. It may contain an entry we are unable…’ is closed to new replies.