Site-Wide Analysis Not Working

#40655
  • Resolved Katherine Wallin

    4 years, 8 months ago

    Rank Math free

    Hi,

    For some reason whenever I try to run the Rank Math Site-Wide Analysis it gives me the error code “API Error: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received”.

    I have tried running it on Chrome, Firefox, Microsoft Edge, and Internet Explorer, with the same results.

    Can you please help me diagnose this problem? I have put my admin login credentials in the sensitive data so you can poke around in the back end if needed.

    Thanks,
    ~ K Wallin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have accessed your site and made changes to the following line that can be found in class-seo-analyzer.php on line 358 on this path: ..\wp-content\plugins\seo-by-rank-math\includes\modules\seo-analysis from:

    $request = wp_remote_get( $api_url, [ 'timeout' => 30 ] );

to
$request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );

    I believe this has fixed the problem.

    Katherine Wallin

    4 years, 8 months ago

    Rank Math free

    Looks great! Thank you!

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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