Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I accessed your site but I was logged out automatically and my attempts to login back seem to be blocked(check the screenshot in the sensitive section).
Please edit the following plugin file:
/includes/modules/seo-analysis/class-seo-analyzer.php
Then, change the following line (line number 380):
$request = wp_remote_get( $api_url, [ 'timeout' => 20 ] );
Increase the timeout value to 60:
$request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );
The SEO analysis should start working as expected.
Looking forward to helping you. Thank you.
Hi
Sorry, aggressive Wordfence set up!
Your solution fixed the SEO Analysis but not the Internal Server Error when updating the setting:Google Search Console Verification or Redirect Orphan Attachments.
Thanks
Paul
Hello,
Thank you for follow up.
I am still blocked out. Could you please disable Wordfence temporarily and check if the issue still exists. You should also check the browser console if there are any reported errors.
Looking forward to helping you. Thank you.
Hi Michael
I do apologise. I have lifted the block and you should be good now.
Interestingly, I have another install on the same hosting plan (wehavevictory.com) that is having the same issue. This is my first time hosting with Dream Host, all other sites on my account are at Bluehost and have no issues. I wonder if its an .htaccess issue or some sort of modsec issue?
Thank you very much for your assistance.
Paul
Hello,
It seems your server is blocking the request and returning an error 500. Please get in touch with your host, the error should be reported clearly in the server error log.
Looking forward to helping you. Thank you.
Hi
Looks like a modsec issue?
[Mon Aug 10 23:06:35.183342 2020] [:error] [pid 29934:tid 129274443650816] [client 41.80.97.82:60668] [client 41.80.97.82] ModSecurity: Rule 75937b822050 [id “941160”][file “/dh/apache2/template/etc/mod_sec3_CRS/REQUEST-941-APPLICATION-ATTACK-XSS.conf”][line “229”] – Execution error – PCRE limits exceeded (-8): (null). [hostname “www.snopeak.com”] [uri “/wp-admin/admin-post.php”] [unique_id “XzI1a70XfB2z@tiQrlYKOgAAARQ”], referer: https://www.snopeak.com/wp-admin/admin.php?page=rank-math-options-general
[Mon Aug 10 23:06:35.191826 2020] [:error] [pid 29934:tid 129274443650816] [client 41.80.97.82:60668] [client 41.80.97.82] ModSecurity: Rule 75936a559330 [id “941200”][file “/dh/apache2/template/etc/mod_sec3_CRS/REQUEST-941-APPLICATION-ATTACK-XSS.conf”][line “349”] – Execution error – PCRE limits exceeded (-8): (null). [hostname “www.snopeak.com”] [uri “/wp-admin/admin-post.php”] [unique_id “XzI1a70XfB2z@tiQrlYKOgAAARQ”], referer: https://www.snopeak.com/wp-admin/admin.php?page=rank-math-options-general
[Mon Aug 10 23:06:35.208790 2020] [:error] [pid 29934:tid 129274443650816] [client 41.80.97.82:60668] [client 41.80.97.82] ModSecurity: Rule 75936a35eea0 [id “941350”][file “/dh/apache2/template/etc/mod_sec3_CRS/REQUEST-941-APPLICATION-ATTACK-XSS.conf”][line “683”] – Execution error – PCRE limits exceeded (-8): (null). [hostname “www.snopeak.com”] [uri “/wp-admin/admin-post.php”] [unique_id “XzI1a70XfB2z@tiQrlYKOgAAARQ”], referer: https://www.snopeak.com/wp-admin/admin.php?page=rank-math-options-general
Hello,
Thank you for the follow up.
Could you please allow that specific request URI through your your security and let us know if the issue is resolved.
Looking forward to helping you. Thank you.
I have contacted hosting support as they control mod_sec on the server. I will get back to you when they reply.
Hello,
Perfect, once you have some update, let us know, we will be here to help you.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
