Duplicate SITE TITLE and TAG** from ALL pages (site identity)

#262496
  • Resolved Rob Ross
    Rank Math free

    Hello. I’ve added Rank Math and the SITE TITLE / TAG** is appearing twice now across all pages. please view the title on the site – https://www.uhyhnseq.com.au/tax/ can you please have a look and if you have any advice on how to remove it? Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please check your post and see if there are any entries in your snippet editor that may cause duplicate titles. Please refer to my screenshot here: https://i.rankmath.com/WDMov9

    You may also check that in your WordPress Dashboard > Rank Math > Titles & Meta > [your post type].

    If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hi Jeremy,

    Thanks for that information, I’ve checked everything, and the snippet editor the ‘Site Name’ is still appearing as a duplicate.

    Hello,

    I can check that there is only one title tag on your page:

    Can you please confirm where you are seeing the duplicate title tag so we can check and assist you further?

    Looking forward to helping you.

    Hi Jaideep Asrani, yes there is only one Title Tag, what I’m saying is that I have the Titles & Meta say on Pages set up correctly as %title% %sep% %sitename% BUT it’s pulling the Site Name again as a duplicate. So, it’s appearing as UHY Haines Norton BrisbaneUHY Haines Norton Brisbane Where it should be one ONE Site Name UHY Haines Norton Brisbane

    Hello,

    Please navigate to WP Dashboard > Rank Math > Titles & Meta > Global Meta and check if you can see a Rewrite Titles option. If it is there then enable it and check the title again:

    If that doesn’t work then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi Jaideep, BOOM that’s awesome, that’s immediately fixed the duplication of the Site Name appearing. Well done!

    Tammy
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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