Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you share the website URL in the Sensitive Data section so we can check it for you?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have checked it and it was just your cache plugin caching the site. I just cleared the cache and run the SEO Analysis and it is working fine now. Could you check it?
Looking forward to help you.
Hi, I am not sure what was done to my website but ALL my alt tags on my images have vanished, my site has stopped caching and instead of the SEO analysis score of 84, it is consequently down to 69.
Also why is there analysis showing I don’t have any alt attributes to my image even tho I have just re-added them?
Can you help please?
Thank you
Hello,
I have tested your Site on our external analyzer: https://rankmath.com/tools/seo-analyzer/ which is similar to the SEO Analysis tool and I ca’t seem to replicate any of the issues you have mentioned.
Could you please head over to Rank math > Status & Tools > Database tools > Flush SEO analysis data and Remove transients then perform SEO analysis again.
If the issue persists, please update the access details, they don’t seem to work for me.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
