site resulting 404 error

#363494
Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:

    1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.

    2. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    If the issue still persists, please ensure that your category sitemap is enabled in Rank Math > Sitemap settings > Category

    Category

    I hope that helps.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘site resulting 404 error’ is closed to new replies.