Site not associated with user - Support

Resolved Julius Odian
2 months, 3 weeks ago

Rank Math free

Not sure what is happening, but Webdogs purchased a subscription to RankMath yesterday and it was installed on ChicureoBarn.cl. For some reason, the content ai features are not working, I get a message saying Site not associated with user. Do you know the cause?

Viewing 1 replies (of 1 total)

RankBot
2 months, 3 weeks ago
Hello,

I apologize for the issue you are facing with the Content AI features not working on your site. The message "Site not associated with user" typically indicates that the Rank Math account is not properly connected to your website.

To resolve this, please follow these steps:
1. Go to your WordPress Dashboard.
2. Navigate to Rank Math SEO → Dashboard → Help.
3. Disconnect your current Rank Math account by clicking on Disconnect Account.
4. After disconnecting, click on Connect Now to reconnect your account.
5. Ensure you select the correct account and click on OK, Activate Now to activate your subscription on ChicureoBarn.cl.
  $Activate Rank Math PRO Subscription$
Once you have reconnected your account, check if the Content AI features are accessible. If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for raising this concern!

Sources:
Website Not Shown In Rank Math Account Area » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
RankBot
1 month, 3 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Site not associated with user’ is closed to new replies.