Hello,
We apologize for the issue you are facing with the "site not associated with user" notice when trying to use the AI meta descriptions. This typically occurs if the email address associated with your Rank Math account does not match the one used to connect your site. Since you mentioned that you might have logged in with two separate emails, it would be best to ensure that both accounts are merged or that the correct email is connected to your PRO plan.
To resolve this, please follow these steps:
- Check Your Account: Make sure you are logged into the correct account that has the PRO subscription.
- Merge Accounts: If you want to merge your accounts, please reply to this ticket with the email addresses you want to connect, and our support team will assist you in merging them.
Regarding the 404 errors not showing up in Rank Math, it could be due to various reasons, including settings or conflicts with other plugins. If you need further assistance with this, please provide your site URL in your reply so we can help you better.
Thank you for raising this concern, and we look forward to assisting you further!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello there please merge these 2 accounts. V********************@g******** and v****@v************** And as for the error thats happening in rank math it’s not showing the 404 errors. We use semrush so we can see these 404 errors but it’s not showing up in Rank math why is that? we dont need help fixing these errors, we need to understand why Rank math is not picking up these errors. Heres our URL: https://vitor-lindo.com/
hello can I please get human help
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Before we merge the accounts, please let us know which email address you wish to keep, as you can only have one email address for an account.
As for the 404 issue, please navigate to Rank Math → Status & Tools → Database Tools and press the “Re-create Table” button. Here’s a screenshot for your reference:
Then, try visiting a 404 page and see if the 404 Monitor in our plugin now works.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
