Site not appearing under websites and not indexing at all

#325014
  • Resolved Tony Bellens
    Rank Math free

    Hi,

    we have 1 new site that seems to have a site-wide issue. It is not indexing. We can do each page manually, which seems to work as we tried with 3 URLs, but there must be an underlying issue as all other websites are working fine.

    The site in question is https://theyorkshirepatong.com

    If you go to site:theyorkshirepatong.com you will see it finds the 3 URLs we checked manually.

    The site is also not showing up in our Rank Math account under websites. All other sites do show up.

    Can someone please have a look into this as I don’t exactly know what could be wrong?

    Thank you,
    Tony

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I searched the website on Google and was able to replicate that only 3 URLs are indexed.

    However, I tested the variations of sitemap using https://httpstatus.io/ and 2 variations are retuning 200 status.

    Except for the preferred variation (which should return only a 200 status), all the non-preferred variations of the website should redirect to the preferred variation and return a 301 + 200 status.

    Please follow the steps in this link:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-5-4-redirect-all-three-other-versions-to-your-preferred-variation and redirect to the correct variation.

    You can also get in touch with your web host regarding this.

    Once done, clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap: /sitemap_index.xml.

    Further, give Google some time to crawl your website again and see if the issue gets fixed.

    Also, could you please check the coverage report under your Google Search Console account to see if there are any errors shown, that might also be causing the issue?

    The site is also not showing up in our Rank Math account under websites. All other sites do show up.

    Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account to connect the website with your account and see if the website gets listed in the Websites section of the account:

    Let us know how that goes.

    Thank you.

    andrew sam
    Rank Math free

    Hello,

    Hope you are recently I have created a WordPress blogging website but my website is not working properly please take a look and give me some suggestions to improve it.
    Regards
    Andrew Sam

    Azib Yaqoob
    Rank Math business

    Hello @Andrew

    Please open a new support ticket and share more details about the issue you are facing so that we can help you out.

    Looking forward to assisting you.

    Thank you

    Hi, sorry for the late reply. I got in touch with the support at SiteGround and all seems to be okay there. Also tried to disconnect and reconnect RankMath a few times, no success. So the site is not being indexed unless I do it manually and the website doesn’t show up under the websites on my RankMath account.

    Hello,

    Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    Also, please try to clear your browser cache and reconnect your Rank Math account again, see if this helps you resolve the issue with the site not appearing in your “Connected websites”.

    As for your other issue, I checked your sitemap page and it is still the same as before as you can see in my screenshot here:

    sitemap

    Please go through my colleague’s guide here to correct that so Google can properly crawl into your sitemap.

    Looking forward to helping you on on this one.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Site not appearing under websites and not indexing at all’ is closed to new replies.