site map issue

#912142
  • Resolved Thiyagarajan Angannachari

    1 month, 1 week ago

    Rank Math free

    Dear sir
    I need your support, my website URL is “myincomerelaxation.com” I have noticed, the indexed pages are dropped suddenly, I checked with the sitemap setting, but the sitemap URL is not reflecting, showing only the home page, I tried flushing the cache and increasing the URLs per sitemap, and permalink save settings too, but I don’t see any changes in my website, please do the needful sir, I am looking forward your immediate attention in this regard
    thanks
    Thiyagarajan

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    We apologize for the issue you are facing with your sitemap. It sounds like you’ve already taken some important steps to troubleshoot the problem. Here are a few additional suggestions that might help resolve the issue:

    1. Check Sitemap Settings: Ensure that all post types and taxonomies you want to include in your sitemap are enabled. You can do this by navigating to Rank Math SEO → Sitemap Settings and checking the options for each type of post or taxonomy.

    2. Flush Permalinks Again: Sometimes, it may help to flush permalinks multiple times. Go to Settings → Permalinks and click Save Changes again, even if you haven’t made any changes.
      Flush Permalink Settings

    3. Check for Plugin Conflicts: Use the Health Check plugin to see if there are any conflicts with other plugins that might be affecting your sitemap.

    4. Inspect robots.txt: Make sure that your robots.txt file is not blocking the sitemap. You can check this by going to Rank Math SEO → General Settings → robots.txt.

    5. Custom Canonicals: If you have set custom canonical URLs for your posts, they may not appear in the sitemap. Consider removing those custom canonicals to allow Rank Math to generate them automatically.

    6. Clear Cache: Ensure that you clear your website cache after making these changes. You can refer to this article on how to clear cache in WordPress.

    If you have tried all these steps and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for bringing this concern to our attention!

    Rakibuzzaman Siam

    1 month, 1 week ago

    Hello,

    Can you please use the following filter on your website and see if that works for you?

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 week, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘site map issue’ is closed to new replies.