site map is html for google webmaster error

#83205
  • Resolved Love Lavish Lashes
    Rank Math free

    its states that the sitemaps for product, post, categories and tags are in html and use the correct sitemap however it says on my website that its xml so now im getting errors in google console.i have did the health check and the w3 cache googlebot still nothing

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We can take a closer look at your settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I added the following exceptions to your cache plugin, after that I cleared the cache and now you shouldn’t have the issue anymore, could you check it?

    sitemap_index.xml
    main-sitemap.xsl
    page-sitemap.xml
    post-sitemap.xml
    attachement-sitemap.xml
    product-sitemap.xml
    elemetor-hf-sitemap.xml
    cartflows_step-sitemap.xml
    product_cat-sitemap.xml
    product_tag-sitemap.xml

    Looking forward to help you.

    thanks however post, post tags and categories still have errors i cleared cache and restarted still errors

    Hello,

    You have no posts, categories or tags on your site and therefore the related sitemaps lead to 404. This is what is causing the issue. I disabled these sitemaps in Rank math > Sitemap Settings > Posts/Tags/Categories

    You can now resubmit your min sitemap and let us know if there is any issues detected.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 5 replies - 1 through 5 (of 5 total)

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