XML Sitemap error

#77295
  • Resolved Dinithika kaumini

    4 years, 3 months ago

    Rank Math free

    This page contains the following errors:

    error on line 2 at column 6: XML declaration allowed only at the start of the document

    Below is a rendering of the page up to the first error.

    Help me Solve this error.

    I have check function.php and wp-config.php files. But there is no beginning or end empty space.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The issue can arise from your theme files or a plugin files. To fin out which, you may have to first switch your theme and ensure if it is or not your theme. If it’s not your theme, head on and deactivate your plugins one by one while testing your sitemap in a private browser until you find the one.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Dinithika kaumini

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    We would need to check those conflicts inside the site, since there we can do our tests. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘XML Sitemap error’ is closed to new replies.