Hello,
We apologize for the issue you are facing with your site icon not appearing in Google Search. It sounds like you’ve followed the correct steps to upload your favicon through the WordPress Customizer.
Here are a few things to consider:
- Caching: Sometimes, caching can prevent changes from appearing immediately. We recommend clearing your site, plugin, or any server-level cache to see if that resolves the issue.
- Google Crawling: Google’s favicon crawler may take some time to update your favicon in search results. You can refer to Google’s guidelines for more information on how this process works.
- Theme Issues: If the favicon is still not showing, it might be related to your theme. In that case, we suggest reaching out to your theme provider for further assistance.
If you have any further questions or need additional help, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
How to Change Your Website’s Favicon in WordPress » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that Rank Math has no control over how the favicon will appear on the SERP. The images on Google SERPs are not controlled via the Schema markup or any plugin, it mostly depends on the keyword search term and the website authority.
You can check these Google guidelines on how to ensure that your favicon is set up to show on the search results page.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
