site icon not visible

#1087768
  • Resolved Varsha

    6 months ago

    Rank Math free

    As far as we understand, we have done everything required to display the site icon on Google. However, for some unknown reason, the site icon is still not visible. We are using the Rank Math plugin for SEO. Could you please check and let us know if there’s anything we need to do additionally or if we’ve done something incorrectly?

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    6 months ago

    Hello,

    We apologize for the issue you are facing with your site icon not being visible. To ensure that your favicon is set up correctly, please follow these steps:

    1. Set Your Favicon: Go to your WordPress Dashboard and navigate to Appearance → Customize → Site Identity. Here, you can upload your favicon.

    2. Clear Cache: If you have caching plugins or server-level caching enabled, make sure to clear those caches. This can help in reflecting the changes made to your favicon.

    3. Check Theme Settings: Sometimes, the issue may be related to your theme. If you continue to have problems, it might be best to reach out to your theme provider for assistance.

    4. Google Favicon Guidelines: Ensure that you are following Google’s guidelines for favicons, as it may take some time for Google to crawl and update your favicon in search results.

    If you have followed all these steps and the favicon is still not visible, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    How to Change Your Website’s Favicon in WordPress » Rank Math

    Varsha

    6 months ago

    Rank Math free

    https://vicobank.in/ – I followed all the steps still my website site icon not visible

    Reinelle

    5 months, 4 weeks ago

    Hello,

    Please note that Rank Math is not responsible for controlling the favicon that appears on your website.

    Usually, that’s built into the theme options.

    ​​​​​​​You can check the guidelines that Google has for that here: https://developers.google.com/search/docs/appearance/favicon-in-search

    Please make sure that you have the same setup on your website to increase the chance of Google showing it for your site.

    Looking forward to helping you.

    RankBot

    4 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘site icon not visible’ is closed to new replies.