Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
If you’re facing the issue setting up the favicon for your site, you should get in touch with your theme provider instead, since this is related to your theme and we don’t handle such feature.
We can suggest you to try clearing your site, plugin or any server-level cache to see if that helps.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
After tinkering with some settings, it updated. Now, when I open my tabs, it appears with the new logo on top of my browser.
However, when I google my page, it just comes up as though I didn’t have a favicon at all; why is that? does it take some time to update? or is there something I need to do to make it happen?
Thank you
P.S. I’ve reached out to my theme team, just awaiting a response. I’d appreciate any advice.
Hello,
Please follow the guideline by Google shared below to make your favicon appear on SERPS:
https://developers.google.com/search/docs/appearance/favicon-in-search
Note that, the Google Favicon crawler occasionally crawls your site and this can take a while to update your favicon on SERPS:
https://developers.google.com/search/docs/appearance/favicon-in-search#crawler
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
