Hello, we apologize for the issue you are facing after installing the plugin. It seems that you might be encountering a fatal error that has affected some installations after the 1.0.49 update of Rank Math. This issue typically arises due to conflicts with other plugins or themes, particularly if they are using an older version of Action Scheduler.
To troubleshoot this issue, you can follow these steps:
-
Check for Plugin Conflicts: Deactivate all other plugins except Rank Math and see if the issue persists. If the error goes away, reactivate your plugins one by one to identify the conflicting plugin.
-
Clear Cache: Make sure to clear all caches, including server cache, after making changes.
-
Advanced Fix: If you’re comfortable with code, you can try the following advanced fix:
-
Check Server Settings: Ensure that your web server is configured correctly to handle requests and return appropriate error codes.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share some more details about the error you’re facing after installing the Rank Math plugin on your website?
You can also share a screenshot with us by using any image-sharing tool like https://imgur.com/upload so that we can check this further for you.
Let us know how it goes. Looking forward to helping you.