Hello,
We apologize for the issue you are facing with your site breaking when the Rank Math plugin is active. This problem may be related to conflicts with other plugins or themes, or it could be due to an older version of Action Scheduler being used by another plugin.
To troubleshoot this issue, we recommend the following steps:
- Deactivate Other Plugins: Temporarily deactivate all other plugins except for Rank Math to see if the issue persists. If the site works, reactivate the plugins one by one to identify the conflicting plugin.
- Check PHP Version: Ensure that your server is running a compatible version of PHP for Rank Math. You can find more information about PHP compatibility in our documentation.
- Use the Health Check Plugin: Consider installing the Health Check & Troubleshooting plugin to help identify any conflicts or issues with your site.
- Clear Cache: If you have any caching plugins or server-side caching, clear all caches after making changes.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math
Hello,
Thank you for contacting support.
That happens when the focus keywords are inserted in the database using an array instead of being separated via a comma.
To correct the issue you need to look through the postmeta database table for the key rank_math_focus_keyword and delete any entries that include an array and not a single word, or multiple words separated by a comma.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
