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Dear Rank Math Support Team,
I hope this message finds you well. I am currently experiencing an issue with my Rank Math plugin where all of my posts/pages are showing an SEO score of 0/100, regardless of optimization.
Here’s what I have already tried to fix the issue:
Cleared the website cache multiple times
Deactivated all plugins (except Rank Math) to rule out conflicts
Reactivated Rank Math and tested again
Despite these steps, the problem persists.
Could you please help me resolve this issue? Also, I kindly request that you share with me the exact steps or method you use to fix it, so that I can troubleshoot and solve it myself if I face the same issue again in the future.
Thank you very much for your time and support. I really appreciate the work your team puts into Rank Math, and I look forward to your guidance on this matter.
Best regards,
Website URL : Uranusxtv.com
Screenshot inside my website issue: https://imgur.com/a/2my9b1X
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Hello,
We apologize for the issue you are facing with your Rank Math plugin showing an SEO score of 0/100. Thank you for providing detailed information about the steps you’ve already taken to troubleshoot the problem.
To resolve the issue of your SEO scores being stuck at 0, we recommend using the Recalculate Scores tool in Rank Math. This tool recalculates the SEO scores for all your published posts where the focus keyword is set. Here’s how to do it:
- Go to your WordPress dashboard.
- Navigate to Rank Math > Status & Tools.
- Look for the Recalculate Scores option and click on it.
- A popup will appear, and Rank Math will start recalculating the SEO scores for your posts.
- Keep the browser open until the process completes.
Once the process is complete, you should see a success message, and your SEO scores should update accordingly.
If the issue persists after recalculating the scores, it may be due to a deeper conflict or a specific setting that needs adjustment. In that case, we recommend replying to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further.
For future reference, if you would like to ensure your plugin setup is fully correct and adheres to the latest SEO standards, consider our professional setup service available at Rank Math Services. This service requires a PRO subscription but can provide comprehensive assistance.
Thank you for your understanding, and we look forward to helping you resolve this issue!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
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