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Hello,
I signed up for the subscription of Rank Math Pro on December 3rd through the email address m****@s********************** and it said that I was successfully activated. Unfortunately, while trying to update my Pro Plugin in my backend of WordPress, it says that I do not have a subscription. I also have another email address which is v***************@g********. So I gave Bhanu permission to just merge the two accounts, since I have been having such difficulty. After doing all of this, my Rank Math SEO Pro plugin says that I don’t have an active subscription available? Hope to get this resolved soon. It has been very frustrating.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Can you please update the Rank Math plugins to the latest versions?
https://rankmath.com/changelog/and then please follow these steps:
1. Ensure that you are logged in to your paid Rank Math account:
2. Disconnect and reconnect your account from inside WordPress:
I hope that helps. Thank you, and looking forward to your update.
The ticket ‘Signed Up for Pro Subcription 12/3…Says I am still on Free Version…’ is closed to new replies.