Signed up for PRO, paid, then nothing happened

#818099
  • Resolved Daniel

    1 year, 5 months ago

    Rank Math pro

    Hi!
    Hello! I signed up for your PRO service, paid, received a receipt, but then it stopped. I watched an instructional video on what to do next, but with no PRO plugin, my hands are tied. I didn’t receive a download link for the PRO plugin, and when I check my account under subscriptions, it says that my subscription is canceled. What is the problem? I feel a bit hustled. Here is the order number:
    RANKMATH240610-3517-54205

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    1 year, 5 months ago

    Hello,

    Thank you for contacting Rank Math support and sorry for the inconvenience caused due to this.

    We have fixed the issue and the PRO plan is now active in your account. Please follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Daniel

    1 year, 5 months ago

    Rank Math pro

    superthanks!

    Jaideep Asrani

    1 year, 5 months ago

    Hello,

    We are super happy that this resolved your issue.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Signed up for PRO, paid, then nothing happened’ is closed to new replies.