Signed up but the subscription isn't showing in my account - Support

Resolved Sam Underwood
1 year, 5 months ago

Rank Math pro

See title

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear that your subscription isn’t showing in your account. To resolve this issue, please ensure that you have connected your website using the correct account. You can follow these steps:
1. Head over to your Rank Math account area and check the Subscriptions section to verify the current status of your subscription. You can log in here.
$Rank Math Subscriptions$
1. Make sure you are using the latest version of the Rank Math PRO plugin. Check the version installed on your website by navigating to WordPress Dashboard → Plugins.
1. If you are still facing issues, please feel free to contact our support team for further assistance. They will be happy to help you with any queries or problems you may have.
I hope this helps! If you need any more assistance, don’t hesitate to reach out.

Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Content AI Free Trial? » Rank Math
Rakibuzzaman Siam
1 year, 5 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We can see that your profile badge has already changed to PRO.

You can check the subscription details here:
https://rankmath.com/my-account/subscriptions/

Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Signed up but the subscription isn’t showing in my account’ is closed to new replies.