Siemap issue

#960485
  • Resolved AH Digital

    7 months ago

    Rank Math free

    Hi,
    i am facing an issue on the sitemap of this website. (homefixdubai.com)
    issue 1: When i check my sitemap page on the website there is showing an other favicon icon not my website icon.
    issue 2: Google search console is also showing temporary processing error could you please tell me how i can solve my issue.
    Hope to hear back you soon.
    Thanks

Viewing 1 replies (of 1 total)
  • RankBot

    7 months ago

    Hello,

    We apologize for the issues you are facing with your sitemap. Thank you for raising your concerns.

    Issue 1: Favicon Icon

    The favicon icon displayed on your sitemap may not be directly related to Rank Math but could be due to caching or a conflict with another plugin or theme. Here are a few steps you can take to resolve this:

    1. Clear your website cache: If you are using a caching plugin, clear the cache to see if the correct favicon appears.
    2. Check your theme settings: Ensure that your theme settings are correctly configured to display the right favicon.
    3. Inspect for conflicts: Use the Health Check plugin to identify any potential conflicts with other plugins or themes.

    Issue 2: Google Search Console Temporary Processing Error

    For the temporary processing error in Google Search Console, follow these steps:

    1. Validate Your Sitemap: Use the Validate XML Sitemap tool to ensure your sitemap is correctly configured. Enter your sitemap URL and click VALIDATE SITEMAP.
      An example displaying how to validate a sitemap
    2. Ensure the Sitemap is Located in the Root Folder: Make sure your sitemap is accessible at `https://rankmath.com/kb/check-plugin-conflicts/.
    3. Check Index Settings: Ensure that your posts are set to index. Go to Rank Math SEO → Titles & Meta and enable the Index checkbox in the Robots Meta settings.
      Index Titles and Meta settings
    4. Flush Cache: If you have caching enabled, flush the cache after making changes.

    If these steps do not resolve your issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    We hope this helps, and we look forward to resolving your issues soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Siemap issue’ is closed to new replies.