Hello,
Thank you for contacting Rank Math support.
These values are added automatically from your product settings, if the product is in stock and it’s set price. Could you please share a sample URL we can check from our end?
You should also test your URLs using Google Rich results Test tool: https://search.google.com/test/rich-results and confirm if these values are added to the product schema: https://i.rankmath.com/5tBIQf
If they are, there is nothing to worry about and it is just a waiting game until Google decides to include Schema for your website. Please note that although Rank Math adds proper schema to your website, it is ultimately Google’s decision if they want to include them with your website or not. It depends on a lot of factors, authority and backlinks being just the 2 of them.
Here’s what Google says:
“Google does not guarantee that your structured data will show up in search results, even if your page is marked up correctly according to the Structured Data Testing Tool.”
You can read more about the guidelines on this page:
https://developers.google.com/search/docs/guides/sd-policies
Hope that helps. If you have any further question(s), please let us know. Thank you.
Hello, thanks for answering.
The product URL can be this: https://www.rebajaslocas.com/cuidado-personal/el-mejor-corrector-de-juanetes/
It is the oldest and best-selling product on our site.
What seems strange to me is that before I used Yoast SEO and it showed me the price and availability correctly.
Since I switched to Rank Math, ALL products stopped showing price and availability.
Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for keeping in touch with us.
I checked the product URL you provided in Google Rich Result Test tool and it looks like it displays price and availability as intended.
Can you please check it on your end?
We are looking forward to helping you.
Hello Jeremy,
Google does recognize the price and availability schema.
The problem is that it does not show them in ANY product in the store.
When I used Yoast SEO before, everyone had the price and availability. In the sense that it was shown in Google results.
I have already given you access to my site so you can check what may be causing this problem.
Thank you.
Hello,
I checked a number of your products and the issue seems to occur to products where you have a huge list of reviews attached to the schema. Could you please check this and confirm if this is the case?
Also, are you using WooCommerce reviews or an external tool to collect your reviews?
Looking forward to helping you. Thank you.
Hello Michael,
For reviews on my site I use this plugin: https://www.cusrev.com/business/
Hello,
I tried troubleshooting by installing Yoast while Rank Math is deactivated. I compared the two schemas and they seem to be just the same. Please see the screenshot I inserted in the Sensitive Data section.
With that said, I have forwarded this issue to our developers to check this specific issue in more detail.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi Jeremy, thanks for replying.
I will be attentive to the response of your developers.
I really need a lot for price and availability to show up in Google results.
Thank you.
Hello,
Thank you for patience in this matter.
Our dev team will let you know once we have an update with this issue.
If you have any other concerns, please don’t hesitate to contact us by creating a new ticket to assist you further.
Thank you.
Hi Reinelle,
I want to tell you that I am still attentive to the solution that you give to this problem.
Thanks a lot.
Hello,
We do not see anything wrong with the Schema. Everything seems to be working correctly as far as the Schema code is considered.
The output by both Rank Math and your previous SEO plugin is the same.
It is possible that Google no longer deems it necessary to show the availability information for the products you have.
We ran a search for Corrector de Juanetes x 2 unidades and we cannot see any product from any website with or without Rank Math showing the availability rich snippet in the SERPs.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello Uzair,
The problem is that NO product in my store is showing the PRICE and AVAILABILITY.
It is not only the “Corrector de Juanetes x 2 unidades”.
On the other hand, if you do the search correctly, if there are other sites that sell the same product and show the availability and price.
Here’s a sample: https://mega.nz/file/K4EG3BDL#DlC2Y7pyjVHD0vR6fXOouVutYzn1fVoGiAocUygWjEE
I ask you to please help me with this. It is very important to me that the price and availability of products are shown in Google results.
Thank you!
Hello,
If you compare the two, your website has the InStock Schema but the page in your preview does not have that:
https://i.rankmath.com/i4KH5L
However, we see that there might be some issue with your review which might indirectly be affecting your Stock rich snippets. Each review is separate instead of a single aggregateRating. My colleague pointed that out earlier.
Please contact this plugin’s developer and see if there is a way to prevent that: https://www.cusrev.com/business/
When there is more than one review present on a product, it is better to have just the aggregateRating in the Schema rather than having ALL reviews added to the Schema.
It could be responsible for this but we cannot tell for sure. The only thing we can be sure of is the fact that there is nothing wrong with the InStock Schema as you can check from any Schema testing tool you might be familiar with.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
