Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue. Please let me know if that does not. We are here to assist.
Thank you!
I’ve followed the instructions, but I still don’t seem to get it.
I use WP Rocket and I followed the instructions but it didn’t work.
DEMO HOME
3.4 days ago I still see “AUTHOR SITEMAP” working, but then and now not working.
I am using the pro version rankmath.
Hello,
This an issue we have identified in the latest release of the plugin and we already logged it.
When we have a fix for this issue we’ll inform you in this ticket.
In the meantime, please know that downgrading the plugin should help resolve the issue.
Thank you for your time and patience.
I downgraded and the author archive is back. I look forward to the new version. Thank you!
Hello,
We are glad the workaround helped to fix this issue. We will get back to you once a fix is already available for everyone.
We would really appreciate your kind patience regarding this matter.
Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.
Looking forward to helping you.
Thank you.
Hello,
We have released the new update. Would you please update to the latest version?
You can check here for more information:
https://rankmath.com/changelog/
We appreciate your patience in this matter.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you very much.
I am applying for my website at https://minhanwindow.vn. Hopefully nothing out of the ordinary, if so I’ll get back to you. Many thanks to the RANKMATH support department.
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
