Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems that you have already marked this issue as already resolved. Once a ticket is marked as resolved, the text in the sensitive data section is removed as well.
However, I’ve reopened the ticket again so you can add the information you mentioned.
Meanwhile, please also share the error log of your site when the issue happened. Having an error log will help us determine what is causing the error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Once done, please share here the report related to Rank Math so we can check.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
