Shipping and Returns information on Product Schema - Support

Resolved Alireza Naji
1 year, 7 months ago

Rank Math free

hi . A few days ago, Google had an update for the search console which is related to Shipping and Returns informations.
For this purpose, there must be a shippingDetails field/property in the product schema in the offer property.
I sent you this message to suggest that, if possible, put this feature in the product schema.

like this:

Product with an offer and shipping details
…
“offers”: {
“@type”: “Offer”,
“url”: “https://www.example.com/trinket_offer”,
“itemCondition”: “https://schema.org/NewCondition”,
“availability”: “https://schema.org/InStock”,
“price”: “39.99”,
“priceCurrency”: “USD”,
“priceValidUntil”: “2020-11-20”,
“shippingDetails”: {
“@type”: “OfferShippingDetails”,
“shippingRate”: {
“@type”: “MonetaryAmount”,
“value”: “3.49”,
“currency”: “USD”
…

as google say:
If your products don’t have shipping and return information or the shipping and return information was added incorrectly, you’ll receive warnings in the Merchant Listings report and via email notifications.

new warning:
Missing field “shippingDetails” (in “offers”)

Documentation:
https://developers.google.com/search/blog/2023/04/shipping-and-returns-information

thanks guys

Viewing 14 replies - 1 through 14 (of 14 total)

Miguel
1 year, 7 months ago

Hello,

Thank you so much for getting in touch.

We appreciate the feedback and we wanted to let you know that this is already being discussed internally when we have any updates on this matter we’ll update our changelog accordingly: https://rankmath.com/changelog

Don’t hesitate to get in touch if you have any other questions.

Adult Products Shop
1 year, 6 months ago

Rank Math pro

Hi Miguel,

Hope you are well. I’m getting the same notification as Alireza so would like to add my vote for this to be added to the product schema please.

Thanks

Nigel
1 year, 6 months ago

Rank Math business

Hello @adult-products-shop,

Thank you for adding a vote to the proposed feature for Shipping and returns schema. Hopefully the new schema will make it into Rank Math soon.

If you need help with anything else, do not hesitate to ask.

Saket Jajodia
1 year, 6 months ago

Rank Math free

In the meanwhile is there any work around?

Max
1 year, 6 months ago

Rank Math free

Hello friends Miguel and Nigel.
Join the requests. Please add fields “hasMerchantReturnPolicy” and “shippingDetails” to the product schema. Don’t really want to do it manually in functions.php

Alireza Naji
1 year, 6 months ago

Rank Math free

hi to all. The ( Missing field “shippingDetails” ) warning is related to merchant sellers and you must be a verified merchant on google shop just US region. this feature is not for product snippets and is only supported for merchant listings. So, if you are not verified merchant in US region, you can ignore the Missing field “shippingDetails” warning

if you are verified merchant in US region, then you can use Product with an offer and shipping details section on this URL
https://developers.google.com/search/docs/appearance/structured-data/product

add shipping property on Offers:

“shippingDetails”: {
“@type”: “OfferShippingDetails”,
“shippingRate”: {
“@type”: “MonetaryAmount”,
“value”: 3.49,
“currency”: “USD”
},
“shippingDestination”: {
“@type”: “DefinedRegion”,
“addressCountry”: “US”
},
“deliveryTime”: {
“@type”: “ShippingDeliveryTime”,
“handlingTime”: {
“@type”: “QuantitativeValue”,
“minValue”: 0,
“maxValue”: 1,
“unitCode”: “DAY”
},
“transitTime”: {
“@type”: “QuantitativeValue”,
“minValue”: 1,
“maxValue”: 5,
“unitCode”: “DAY”

or free shipping:

“shippingDetails”: {
“@type”: “OfferShippingDetails”,
“shippingRate”: {
“@type”: “MonetaryAmount”,
“value”: “0”,
“currency”: “USD”
},
“shippingDestination”: [
{
“@type”: “DefinedRegion”,
“addressCountry”: “US”,
“addressRegion”: [“NY”]

then get rich result test and looking for shippingDetails. if exist, then on search console click on validate fix or wait about few days to resolve.

shippingDetails is optional and if you get warning for that, you can ignore it. dont forgot to read shipping policies on this section:
https://developers.google.com/search/docs/appearance/structured-data/product#shipping

hope useful.

thanks rankmath – Miguel and nigel

Reinelle
1 year, 6 months ago

Hello,

Thank you for that additional information.

We’ll update our users through our usual communication channel once it is already available. You can also keep an eye on our changelog here: https://rankmath.com/changelog

We would really appreciate your kind patience regarding this matter.

Thank you.

Raul
1 year, 6 months ago

Rank Math free

Any news about this?

Alireza Naji
1 year, 6 months ago

Rank Math free

i explain about this upper

if merchant seller in US region and verified by google merchant listings, then you could develop you Product schema with rankmath advanced schema editor or write your own code then import with rankmath.

this warning is optional and you can ignore

Reinelle
1 year, 6 months ago

Hello,

Yes, those are only warnings (optional) and should not affect your product schema.

Unfortunately, we don’t have any ETA on when this is going to get released.

However, we’ll update our users through our usual communication channel once it is already available.

Thank you for your patience.

Ivan
1 year, 6 months ago

Rank Math pro

I bought the PRO version in hopes of being able to customize the Schema for my Woocommerce products. Unfortunately I have found that it is not possible!

So I want to join the request of Alireza Naji for the two properties “hasMerchantReturnPolicy” and “shippingDetails” of the Schema.org for Woocommerce. Even if it is true that these are optional properties, their presence nevertheless contributes to a better transparency towards customers and, consequently, to a further optimization of the positioning for us.

I look forward to the news of the successful integration of these two properties.

Thank you very much for working on this new solution.

Great
1 year, 6 months ago

Hello,

Thank you for choosing Rank Math PRO and for your feedback.

We understand your frustration and we are sorry about the inconvenience. We are working hard to add the features you requested.

As you already know, these schema properties are optional and should not affect your product schema. However, we value your suggestion and we have already discussed it internally. We will update our changelog accordingly when we have any updates on this matter: https://rankmath.com/changelog

We hope this clarifies your concern. We appreciate your patience and understanding as we work to improve the plugin.

If you have any other questions or issues, please contact us anytime. We are always happy to help.

Thank you for using Rank Math. Have a great day!

Luigi Renda
1 year, 6 months ago

Rank Math free

I also join the request. thank you

Great
1 year, 6 months ago

Hi there,

Thank you for adding your voice to this and we value your feedback and support for our product. As we mentioned before, we’re doing our best to add the features you requested as soon as we can. You can keep an eye on our changelog for any updates: https://rankmath.com/changelog

That said, I’ll be closing this ticket to new replies, but you can always open a new one if you have any other questions or issues. We’re always happy to help.

Thank you for using Rank Math and enjoy the rest of your day!

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Shipping and Returns information on Product Schema’ is closed to new replies.