Hi,
That is okay.
If you need our assistance any further we will always be here to assist you.
Do you wish to close this thread in the meantime?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.