Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
There seems to be an issue with your site where all HTML tags are breaking wrongly withing the tag, I have attached a screenshot in the sensitive section. This might be the cause of the issue.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
All plugins and themes are updated.
PHP version – latest.
No conflicts showed in Site Health Check.
Elementor PRO.
Theme Astra.
Didn’t find any problem.
It’s a specific setting for meta tags in RankMath to check?
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I updated Sensitive Data section.
I also tested this problem on other sites I have in development and the problem manifests itself in the same way.
The site is on a different server, it also uses Elementor Pro, Hello Theme.
I’m waiting for news! Thank you!
Hello,
After a lot of debugging, I found the plugin which is causing the issue. It is WP-Optimize. I think you have enabled some modification setting which is breaking the HTML. When you disable the plugin, everything works fine so I suggest you to check the settings on that plugin.
Looking forward t help you.
The developer from WP-Optimize says that it is not a problem of the plugin, but that it does so because of the Minifying option in this plugin.
Hello,
Thank you for the follow up.
Rank math does not have a minifying option. If you do have a minification plugin on your site, please disable it and check if it resolves this issue.
If you want us to look into it further, please update the access, I can’t seem to have access to plugins.
Looking forward to helping you. Thank you.
It’s about Minifying option in the WP-Optimize plugin. That one, in combination with RankMath, produces that error (no spaces between Title / Excerpt / link when sharing).
Account rights have been updated. You have access now.
Thank you!
Hello,
Thank you for the details.
I checked your site and now everything to be set fine, Rank math and WP-Optimize are active. The source code is no longer breaking. Could you please try sharing the URL and let us know if this issue persists. I checked from my end and it seems to appear fine, check the screenshots I have added in the sensitive section
Looking forward to helping you. Thank you.
Hi!
As I said before, they are both active, but from WP-Optimize I had to disable MINIFY Option for everything to go well. So there, between Minify and RankMath, there is an incompatibility.
Maybe you, in connection with those from WP-Optimize, manage to make the two plugins compatible with each other for this problem, because I want to use that MINIFY option, because it is very useful to reduce page load times.
Thank you!
Hi,
I am sorry it is something you need to do in your minify settings. Using modification is always tricky and you have to strike balance between speed and usability.
We are love fast loading websites but it doesn’t mean much if you have to sacrifice usability for speed. After all, 100 visitors on a website with 1 sec loading time is better than 10 visitors on a 0.1 second loading website.
If you were to use any other SEO plugin, you would get the same results because the modification doesn’t discriminate between plugins. If you are setting it up to remove all spaces, that is what it will do.
Hope that helps.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have been notified you changed data in the Sensitive Data section but I can’t find what did you change, could you let us know?
Looking forward to help you.
I deleted the login details. For my peace of mind. I will add them again when needed.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
