Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
After checking closely at your page here, it seems you are using a non-recommended thumbnail/image size for your feedback page. Please see the screenshot: https://i.rankmath.com/lNo7Um
Please upload an image that is at least 600x315px.
Let me know how that goes. We are looking forward to helping you.
Hello,
However, I set the image size as per previous guidelines to be uploaded within the WP RankMath dashboard. With this, how comes it is working for the homepage and not for the feedback page?
The dimensions of the social share I have is per guidance: 1200 x 630
To add: under the local SEO section: “Min Size: 160Χ90px, Max Size: 1920X1080px.
A squared image is preferred by the search engines.”
i have fit within the specs and also when i uploaded this image i had this as a previous ticket as i needed support and got this image double checked by RM.
Within the Feedback page: i can see under the ‘Add Image’ section: ‘Upload an image that is at least 600x315px. Recommended size is 1200x630px.’
Do I need to manually add an image for this page for a social share?
Hello,
Can I please get some assistance with this open ticket.
Many thanks
Hello,
For your homepage, you’ve manually set a social image with the dimensions 1200px X 630px.
But for the feedback page, since you’ve not set a social image, the default OpenGraph thumbnail is getting picked (set under your WordPress admin area > Rank Math > Titles & Meta > Global Meta > OpenGraph Thumbnail).
Now, the resolution of the default OpenGraph thumbnail that you’ve set is 306px X 128px.
Please have a look at the screencast in the sensitive data section of this ticket.
Since the images were the same just with different resolutions, I went ahead and set the OpenGraph thumbnail with the same image used on the homepage.
Further, I tested the page with Linkedin’s Post Inspector tool and the issue is fixed. You can see the screenshot in the sensitive data section.
Hope that helps.
Thank you.
Hello,
Thanks for the update. This is interesting and glad that it is working which is fantastic.
Does this mean the social share icon has to be the new dimensions shown? 306 x 128 px?
Neel
Hello,
You can set the logo in the local SEO module of Rank Math between the range of 160px X 90px to 1920px X 1080px.
For the OpenGraph Thumbnail, the recommended dimensions are 1200px X 630px.
Please refer to these guides for more details:
Logo in local SEO module: https://rankmath.com/kb/local-seo/#logo
OpenGraph Thumbnail: https://rankmath.com/kb/titles-and-meta/#open-graph-thumbnail
Hope that helps.
Thank you.
Hello.
Thanks for the information. I think I have a better understanding.
So for now as we have made the adjustment, kindly assisted by RM, this is all okay?
Neel
Hello,
It looks like now the social image is showing inside LinkedIn Post Inspector tool.
Screenshot:
https://i.rankmath.com/7BhKkT
Everything seems to be looking good.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Yes, thanks for your help
Hello,
You’re welcome.
We are glad that we have addressed your concern.
If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
