Setup Wizard Not Working

#971066
  • I just downloaded RankMath on antiquesdirectory.com and the set up wizard, when I click connect your account, nothing happens. I have tried in Chrome and Safari.

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  • Hello,

    We apologize for the issue you are facing with the Setup Wizard not working. It can be frustrating when things don’t go as expected. Since you mentioned that the setup wizard is not responding when you click "connect your account," it might be helpful to check a few things:

    1. Browser Extensions: Sometimes, browser extensions can interfere with website functionality. Try disabling any extensions temporarily and see if that resolves the issue.
    2. JavaScript Errors: Check if there are any JavaScript errors in your browser’s console that might be causing the problem.
    3. Caching Issues: Clear your browser cache or try accessing the wizard in incognito mode to rule out caching issues.
    4. Theme/Plugin Conflicts: There could be a conflict with your current theme or another plugin. You might want to deactivate other plugins temporarily to see if that helps.

    If the issue persists, please reply to this ticket and include any error messages you see or any additional details about your setup. A human agent from our support team will take over and assist you further.

    Thank you for bringing this to our attention!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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