Setup Wizard gives a white screen

#1002428
  • Hi, I used troubleshooting mode with 2024 theme plus Rank Math activated and still I get a white screen when I’m trying to use Rank Math.

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  • Hello, we’re sorry to hear that you’re experiencing a white screen when trying to use the Setup Wizard in Rank Math. Since you’ve already used troubleshooting mode with the default Twenty Twenty Four theme and Rank Math activated, it seems like there might be a deeper issue with your WordPress setup or a potential conflict that hasn’t been identified yet.

    To further diagnose the problem, we recommend checking for any plugin conflicts. You can do this by following these steps:

    1. Enable Troubleshooting Mode: Make sure you are in troubleshooting mode where all plugins except Rank Math are disabled.
      Enable Troubleshooting Mode

    2. Test with Default Theme: Ensure that your theme is set to the default Twenty Twenty Four theme.

    3. Re-enable Plugins One by One: Start enabling your other plugins one at a time while keeping Rank Math active. After enabling each plugin, check if the white screen reappears. The last plugin you activated before the issue occurs is likely causing the conflict.

    If you still encounter the white screen after these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for your patience!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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