Hello, we apologize for the issue you are facing with the Setup Wizard. The red dot next to the Analytics option typically indicates that there is a problem connecting to Google Analytics. Here are a few steps you can take to troubleshoot this issue:
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Check Browser Compatibility: Ensure you are using Google Chrome or another Chromium-based browser, as some options may be grayed out or unclickable in other browsers.
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Permissions: Make sure you have granted all necessary permissions when connecting Rank Math to your Google account. If you skipped any permissions, it might prevent the Analytics options from appearing.
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Reconnect Google Services: Try disconnecting and reconnecting your Google account in the Setup Wizard to refresh the connection.
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Check Google Analytics Setup: Ensure that your Google Analytics account is properly set up and that you have the correct tracking ID.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Hello,
We have responded to your other ticket on this issue.
To prevent duplication of efforts, we will be closing this ticket in favor of the other.
Please continue further correspondence there.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.