Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
I can confirm that you have the PRO subscription in your account.
Please visit your account page and look for the “Download” button as you can see in my screenshot here:
If that won’t work, please try downloading the PRO plugin using a different browser or in an incognito mode.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.