Hello,
We apologize for the issue you are facing with saving your Rank Math settings. This can be frustrating, and we appreciate you bringing it to our attention.
There are several reasons why your settings might not be saving:
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File or Folder Permissions: Incorrect permissions on your website’s root directory can cause issues. We recommend checking with your web host to ensure that file permissions are set correctly.
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ModSecurity: This feature can sometimes block requests from our plugin, preventing settings from being saved. You may need to contact your hosting provider to temporarily disable ModSecurity while you save your settings. Once saved, you can enable it again for security purposes.
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Browser Cache: Sometimes, browser caching issues can prevent changes from appearing. Try clearing your browser cache or using a different browser to see if that resolves the issue.
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Plugin Conflicts: Other plugins may conflict with Rank Math. Try deactivating other plugins temporarily to see if that allows you to save your settings.
If these suggestions do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for your understanding, and we hope to resolve this for you soon!
Thank you for your fast respond. Forget to say, that other changes are possible the save.. only on the analysis settings are not possible to change and save.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The SEO Analyzer seems to be saving just fine after we run the test as you can see from the screenshot we shared in the Sensitive Data section.
If you’re referring to the Content Analysis and the meta information, we tried doing some changes there as well and we are able to do it without any issues. Please check the video screencast we also shared in the sensitive data section of this ticket.
If it seems we are missing something, please share a screenshot or video screencast from your end showing the issue so we can replicate it and advice for a solution accordingly.
You may use the following tool to share your screenshots or video screencast:
https://imgur.com/
https://loom.com/
Looking forward to helping you.
Ok, now it works for me too. I had the same problem on another website, it was still there until just now. I deactivated and reactivated the plugin there too and now it works there too. So that was the solution… 😉
Thanks anyway for your help! 🙂
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
