Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please ensure that the Rank Math plugin is updated to the latest version.
https://rankmath.com/changelog/free/
Then, clear the Rank Math transients by going to Rank Math > Status & Tools > Database Tools > Remove transients
Do note that some options are only available when you enable the Advanced Mode in the Rank Math dashboard:
https://i.rankmath.com/JAj5ak
Once done, clear the website and browser cache and check again.
If the issue persists, check if you are using a Firewall, as there are chances that it will prevent saving the data. You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
I hope this helps. Looking forward to helping you.
This really works.
But I’m now having another error on a website.
Yesterday I start seeing an error message on my Bing Webmaster with error message:
“Index
Canonical URL
– –
The inspected URL has been indexed successfully but there are some issues that might prevent us from serving it to our users. Please contact Bing Webmaster support for more details”
Check out the screenshot for a clear idea: https://i.imgur.com/jpyCqoo.png
Since I’ using Rank Math plugin for SEO, it seems like some setting is there which I’m using not using or disabled. Could you please tell me what causing the issue?
Domain: Navdrillnet.com
Hello,
I’ve checked your robots.txt, and it seems that you have disallowed crawlers to access your site. Also, I’m still seeing Yoast’s information in the page’s source code.
If you’re already using Rank Math for that site, that is not the default robots.txt that Rank Math generates. If you want Rank Math’s default robots.txt, please delete any static robots.txt file in your website’s root directory.
Here’s what our default robots.txt looks like:
https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/
Also, your sitemap is still being generated by Yoast. Please remove any static sitemap in your website files. If Rank Math’s sitemap is still not showing, exclude your sitemaps from being cached by following these steps:
1. Ensure you’re using the latest version of your plugins/theme including Rank Math.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
This has been fixed and SEO Plugin switched to Rank Math but still the same error on Bing. Please check.
Hello,
If a URL is on Google, there is technically no reason for it to not be included in Bing unless Bing has some reason to not index a page like DMCA, copyright content, nulled content, copied content, etc..
I would request you to contact Bing to know the exact reason as from checking the page source, there are no apparent issues.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
