Service Rich Snippet Error

#15988
Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a link to the affected page on the sensitive data section so that we can check this issue further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Eric Caldwell
    Rank Math business
    Content AI Creator

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Eric,

    Thanks for getting back to us.

    I have alerted our dev team about this and I can recommend that you remove the ratings on the snippet while we look into this.
    The hentry schema on the other hand is coming from your current theme and not Rank Math, please get in touch with your theme author for some help in removing this.

    We are looking forward to helping you. Thank you.

    Eric Caldwell
    Rank Math business
    Content AI Creator

    Thanks for the heads up on the hentry entry. Not sure it’s coming from DIVI. There’s plenty of examples out there of code (about 6 lines is all) to remove it from posts and pages pretty easily. I used this method in the past.

    One thought would be to have an option in the settings to enable removing legacy hentry entries. This way we don’t have to chase it down or embed code in the functions.php file.

    Here’s a plugin that works well with any theme 🙂

    https://github.com/webseo-onilne/wp-hentry-fixer

    Todd
    Rank Math free

    Hi Eric,

    We appreciate the feedback. We will see what we can do about that feature request.

    Thank you.

    Mymetta
    Rank Math free

    I logged a call 10 days ago about this – still waiting for a solution. The plugin does not reflect the Google Schema Changes on 16/09/19.

    Service + Ratings is NOT valid anymore
    Organisation = no ratings option in the plugin
    Local Business is missing from the plugin

    Hello,

    Our Development team is aware of this issue and they’ll be releasing an update soon with the fix.

    For now, to remove the aggregate ratings from the Services schema, please add below filter code in your theme’s functions.php file:

    
    add_filter( 'rank_math/snippet/rich_snippet_service_entity', function( $entity ) {
    	if ( isset( $entity['aggregateRating'] ) ) {
    		unset( $entity['aggregateRating'] );
    	}
    	return $entity;
    });
    
    

    Local Business is missing from the plugin

    You can select Local Business in Business Type dropdown in Dashboard >> Rank Math >> Titles & Meta >> Local SEO >> Organization.

    And as far as ratings in Organization & LocalBusiness schema is concerned, self-ratings are not allowed in those 2 schemas so we are not providing any option to add ratings in these 2 schemas. You can read more about it here: https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html

    Hope that clears the confusion. Thank you.

    • This reply was modified 5 years, 1 month ago by Pratik.
    Mymetta
    Rank Math free

    Hi

    Sorry for the hijack of the OP.

    Setting Organisation at the Site Level has no impact at the page level. You cant select organisation at the Page Level – you can only select none. This means that there is no default Schema on a page by page level as there is no way to select Local Business page by page – at least thats how it works in my theme

    It removes ALL Schema.

    You really need to take a better look at this

    Hi there,

    Thanks for the feedback.

    This has been submitted to our dev team.

    We are looking forward to helping you. Thank you.

    Eric Caldwell
    Rank Math business
    Content AI Creator

    Why would you select local business other than the home page? Per Google’s past blogs, adding any schema on other than the home page really only benefits mobile indexing, barely. Schema right now is to future proof your mobile-first indexing if I’m not mistaken?

    As per the new Google schema guidelines, they are removing the star rating for some types of schema due to abuse and leaving others. I think that Google and other search engines now recognize this as a new area of abuse and will start comparing content to schema closely (if they don’t already) and penalize sites for spamming via schema.

    https://developers.google.com/search/docs/guides/sd-policies
    https://moz.com/learn/seo/schema-structured-data
    https://www.searchenginejournal.com/how-to-use-schema-for-local-seo-a-complete-guide/294973/

    Hello Mymetta,

    Setting Organisation at the Site Level has no impact at the page level. You cant select organisation at the Page Level – you can only select none. This means that there is no default Schema on a page by page level as there is no way to select Local Business page by page – at least thats how it works in my theme

    – The data like price range, Organization opening hours, phone number, address etc should only be available on Home, About & Contact page. If your theme is adding the LocalBusiness/Organization data on individual pages then that is not right. There are chances your site might get penalize for that since the schema information would not match with the data which appears on your individual pages.

    Hope that helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Service Rich Snippet Error’ is closed to new replies.