Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I’m not certain if I clearly understand the issue that you are having. Kindly explain to me more on the issue probably using some screenshot so that I may understand and try to help.
Looking forward to helping you. Thank you.
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Dear Michael,
I have attached the snapshot for reference. Kindly look into it and please tell me why this kind of issue occurs.
Hello,
Thank you for contacting Rank Math today.
I am unable to view the attached image because of an access denied error from your server. Please share some new images via https://snipboard.io/ so that we can help further.
Looking forward to helping you. Thank you.
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Hi Barfo,
I will be happy to assist you with the issue you are facing.
It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Thanks for the suggestion. I checked as mentioned in the guide and found that it is conflicting with Content Egg Plugin. I also checked with Content Egg Team, they troubleshooted this issue at their end and said that issue is came due to Rank Math.
Please suggest on this so that issue get resolved.
Hi,
Can you please confirm if you are using this one?
https://wordpress.org/plugins/content-egg/
If you are using the one from CodeCanyon, can you setup a staging site for us so we can check?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
I can see that it is working fine:
and on products:
Please give me the steps to replicate the issue.
Thank you.
Dear Team,
It is working fine on new product addition but not working when you edit the already exist products. Please try to edit already exited product.
Hi,
If it is working with new products and the issue occurs only when you make changes to your products using ContentEgg, then it is a ContentEgg related issue and our help in this regard is going to be limited.
As much as we would love to offer customized solution to each and every user we have, it just isn’t possible for a small company like ours with limited resources.
Content Egg should be able to help you in this regard because you are their paid customer.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
It is showing an error like having serious issue in wordpress, all panels are stuck in product are after installing RankMath
