Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Regarding your query of SEO meta data not saving, could you please contact your web host and check if something is blocking the WordPress REST API? Please also ask them to check the Firewall Settings and whitelist the /wp-json/rankmath/v1/updateMeta route.
If you are using Cloudflare, please whitelist the route in Cloudflare as well:
https://rankmath.com/kb/meta-data-not-saving/#num-3-2-how-to-whitelist-rank-math-file-in-cloudflare
Here’s a link for further troubleshooting:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope that helps.
Looking forward to helping you. Thank you.
Thank you, but not working.
I contacted webhosting and WordPress REST Api is not blocking.
I checked Firewall setting and i allowed in whitelist urls. And i changed setting to “Learning mode”
And we not using cloudflare.
I founded only this problems in console (screenshot saved in sensitive datas)
Hello,
I created a draft post on your website and tried saving the SEO details.
The updateMeta route is returning a 403 error:
I was unable to check the Wordfence settings on your website, please ensure that the routes are whitelisted correctly.
https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
If the issue persists, you should ask your web host why the files are still showing a 403 error.
You can share this link with them:
https://rankmath.com/kb/meta-data-not-saving/#firewall
Looking forward to helping you.
Thank you.
I checked Wordfence modul and i updated datas. But still not working.
And i checked via FTP folder “wp-json” but in server missing.O r this is hidden file?
Hello,
We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
