Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please check if you are using a Firewall, as there are chances that it will prevent saving the data.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
Please also clear your browser cache and cookies, and you should be able to update the focus keywords and see changes in your SEO Score.
I hope this helps. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Those errors usually are caused when something is blocking access to the WordPress REST API.
This could also suggest that there is a conflict between Rank Math and one of your installed plugins which might be having the WordPress REST API disabled. To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please try activating only Rank Math and a default theme and see if the issue persists.
If that didn’t help, please contact your web host and ask if your server is blocking it, firewall policies, or even a security plugin.
I hope that helps. Thank you, and looking forward to your update.
Hi, I already whitelist route, disable plugin but activate only rank math and also change to default theme but the problem still persists. Can I know what should I told hosting about this?
Hello,
Since you have errors in the browser console (while updating the post/page) that might be blocking the updateMeta rule like this one:
yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user
Please get in touch with your hosting provider or check that the firewall, either on your server or in Cloudflare is not blocking the following route:
yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user
Please refer to this tutorial guide for more details:
https://rankmath.com/kb/meta-data-not-saving/#num-4-blocked-access-to-the-file
Please let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
