Hi There,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I was able to log into your site and I saw the error, however, your SEO titles seems to be correctly set as expected. However, there is nothing to worry about. Google sometimes does not honor your titles and displays them as per their will.
You can go through this post on the Google Search Console support section.
Specifically, you might want to check the title Why the search result title might differ from the page’s <title> tag
Looking forward to helping you. Thank you.
Hi Michael,
Thank you for getting back to me so soon. Thank you to for the post information from Google. I read it with interest and the section “Why the search result title might differ from the page’s <title> tag” helped me to understand why these search results are showing differently AND at quite random times.
From this post “Create good titles and snippets in Search Results”, it seems that the ‘double’ result I was referring too, appears to be coming from Google actually trying to help me by pulling extra information from my page to help the searcher. It may be seen as helpful from Google’s point of view but I don’t think it looks clear and simple to me (only my opinion).
I will go back into my site and use the guidelines on that post to see if can better address the issue with different titles that will help the site search results look better.
Thanks once again for all your help, time, and getting back to me so quickly. I am very grateful to you.
Hello,
We are super happy that you were able to get some understanding of the issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello Rank Math, my post titles are showing differently on mobile and on desktop, even though i have customized it to show like example (How to set Rank Math – GeorgeWeb) but on desktop is goes like (How to set Rank Math) and on mobile like (How to set Rank Math – Georgeweb.org) what is causing that issue please
site URL is https://georgeweb.org
Hello,
We have replied to your email with the same query.
Let us know if that doesn’t help.