SEO Title, Description & Focus Keyword Aren’t Being Saved

#922368
  • Resolved Isuru Udayanga

    1 year ago

    Rank Math free

    I can’t save my SEO Title, Description or focus Keyword.

    I READ YOUR LEARNING MANAGEMENT AND TRIED THE FOLLOWING THINGS BUT NOT FIXED MY PROBLEM.

    01. Enabling Learning Mode in Wordfence
    02. Whitelisting Rank Math in Wordfence

    PLZ PAY YOUR HIGHER ATTENTION AND HELP ME TO FIX THIS. OTHERWISE, I WILL GIVE YOU A BAD REVIEW AND MOVE FOR ANOTHER NEW PLUGING.

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    While saving the metadata, please keep the browser console open in the “Network” tab and see what the status code of the following route: https://www.yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user

    You can find the browser console in your browser following this guide: https://balsamiq.com/support/faqs/browserconsole/

    ​​​​​​​If it’s returning any other value than a 200, there’s something wrong with the route and we would request you to get in touch with your hosting provider to make sure that REST APIs are not getting blocked.

    However, if it returns 200 status code, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    11 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘SEO Title, Description & Focus Keyword Aren’t Being Saved’ is closed to new replies.