SEO Tab missing on elementor

#168033
  • Resolved Emir Morales
    Rank Math free

    Hello RankMath team!

    I’m having an issue since the WordPress Update 5.7.
    The SEO tab inside Elementor editor is missing. I have Updated RM to it’s latest version, tried deactivating the plugin and reactivating it and still no fix.

    I can only access the metadata from pages via the Gutenberg editor.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please check if Rank Math plugin is properly connected to your account.
    connected

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for following up, and sorry for the delay.

    I’ve checked your site’s configuration, and there are some values that are too low and which you should increase. You can get in touch with your web host and ask them to set the following values:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    Once done, please clear your website’s cache and see if the issue still persists. Please let us know how this goes.

    Thank you, and looking forward to your update.

    Such a late response just for that answer?

    Not even saying what are the values nedeed?

    Hello,

    Thanks for getting back.

    My colleague has already mentioned the values needed in his message.

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    Please ask your web host to set the values mentioned above. Let us know if the issue persists.

    We really look forward to your update. Thanks.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for getting back to us.

    Just as another troubleshooting step, could you please activate Rank Math again and see if you have the option to display the SEO Meta Box enabled under WordPress Dashboard > Rank Math > Titles & Meta > Posts/Pages?
    SEO Meta box

    If it’s disabled, please enable this option to show the Rank Math SEO tab in Elementor.

    Hope this helps solve your issue.

    Don’t hesitate to get in touch if you require any further assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘SEO Tab missing on elementor’ is closed to new replies.